1. Introduction and Acceptance of Terms By accessing Zenoacc and purchasing any of our services, you acknowledge that you have read, understood, and fully agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Nature of Services
Zenoacc provides digital services, Social Media Marketing (SMM) services, and digital assets.
All services provided are strictly digital and intangible, delivered electronically via the internet.
We are not responsible for any updates, algorithm changes, or policy modifications made by third-party social media platforms (such as Instagram, Facebook, YouTube, etc.) that may affect the services after the order has been completed.
3. Payment Policy
We accept payments in cryptocurrencies via our approved payment gateway.
It is the sole responsibility of the user to ensure that the correct amount is sent using the correct blockchain network. Zenoacc is not liable for any funds lost due to incorrect wallet addresses, unsupported networks, or user error during the transaction.
Service prices are subject to change at any time without prior notice. However, this will not affect orders that have already been paid for.
4. Refund and Cancellation Policy
Due to the digital and irreversible nature of our services, no refunds will be issued once an order has been placed and processing has started.
If the system fails to deliver an order due to technical issues on our end, a refund will be credited exclusively to your Zenoacc account balance, not to your external cryptocurrency wallet.
Any fraudulent activity, unauthorized transactions, or opening of unjustified disputes will result in immediate account termination and a permanent ban from our services.
5. User Responsibilities
Users must provide accurate links (URLs) and ensure that their social media accounts are set to "Public" before placing an order. We are not responsible for failed orders resulting from private accounts or incorrect links.
You strictly agree not to use our services to promote illegal, abusive, harmful, or copyright-infringing content, nor anything that violates local or international laws.
You are entirely responsible for maintaining the confidentiality and security of your account login credentials.
6. Disclaimer of Warranties and Liabilities
Zenoacc does not guarantee that the social media accounts interacting with your content will be active or engage beyond the specific service purchased. We only guarantee the delivery of the requested quantity.
Zenoacc shall not be held liable for any damages, suspensions, restrictions, or bans imposed on your social media accounts resulting from the use of our services. All services are used at your own risk.
7. Amendments to Terms Zenoacc reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your formal acceptance of the new terms.